Acceptance User Policy
At ByteNAP, we want to make sure we’re in your comfort zone. Service Contract for All Customers, Subscribers, Clients, Resellers and Business Associates Preliminaries: ByteNAP (“www.bytenap.com”), is a Web Presence Provider.
Acceptable Use Policy for Linux VPS services:
The following are strictly prohibited uses and may result in immediate suspension and/or termination if discovered on Your account:
Minecraft and its variations and anything related to Minecraft including control panels or websites about Minecraft. (Yes, we mean it. We will not make any exceptions.) Multics
- Chobots, Starbound, Runescape
- Teamspeak and Mumble
- Denial of Service (DoS) attacks
- Port scanning
- TOR
- Torrents
- Illegal downloads/Piracy
- CamFrog
- Virtual currency (*coin) mining
- HentaiAtHome
- IP spoofing
- Fake/Replica product websites
- World Community Grid
- HYIP websites
- Booter/Stresser websites
- HitLeap or any artificial traffic creation
- iBusinessPromoter or similar software
- LIULIANGKUANG
- Chinese private game servers or websites
- Nested Virtualization
- Any kind of high CPU, IO and network usage
- Important Highlights for Premium VPS:
The following are strictly prohibited uses and may result in immediate suspension and/or termination if discovered on Your account:
- Any kind of game servers
- Teamspeak and Mumble
- Denial of Service (DoS) attacks
- Port scanning
- TOR
- Torrents
- Illegal downloads/Piracy
- CamFrog
- Virtual currency (*coin) mining
- HentaiAtHome
- IP spoofing
- Fake/Replica product websites
- World Community Grid
- HYIP websites
- Booter/Stresser websites
- HitLeap or any artificial traffic creation
- iBusinessPromoter or similar software
All Premium VPS service resources, including CPUs, are dedicated to You and are therefore not subject to fair use guidelines. We retain backups of Premium VPS service data on a best-endeavour basis.
For more information, visit our AUP: https://www.bytenap.in
To ensure the best performance for all of our customers, we enforce the following limits:
- Your VPS should not have a load average of 4 for more than one hour, or Your VPS will get restarted.
- Your VPS should not have a load average of 2 for more than two hours, or Your VPS will get restarted.
- Your VPS is configured to send a maximum of 50 emails per hour. If You have justification, please open a ticket and we’ll raise this limit for You.
Unless otherwise stated, CPU cores are shared and they are not dedicated to You. We allow You to use all of Your cores for Your peak times, but You cannot use them for an extended amount of time.
Our system will automatically suspend VPSs with 5 minute load average more than 30.0
We reserve the right to cancel, suspend, or terminate any service provided with or without a refund, notice or warning for any reason.
We prohibit any kind of bulk mailing activity.
We take reasonable measures to keep Your data safe. However, we are NOT responsible for lost data, time, income or any other resource due to hardware, software failure or human error. You accept sole responsibility for keeping Your data safe and backed up.
In an event of repeated TOS/AUP violations, We may terminate one or more services that You hold with Us. We may or may not provide a backup of Your data to You based on the circumstances. You are solely responsible having an offsite backup of Your data.
If Your service is subject an attack that is higher than 10Gbit or 2 smaller attacks, We may terminate Your service without a refund. We may or may not provide a backup of Your data to You based on the circumstances. You are solely responsible having an offsite backup of their data.
If We receive any threats from You such as a threat to publish or actual publication of communication that We have with You, or a threat to dispute a charge or an actual charge dispute, We will terminate Your service without a refund. You are solely responsible having an offsite backup of Your data.
If You abuse Our staff in any way, We will terminate Your service without a refund. We may or may not provide a backup of Your data to You based on the circumstances. You are solely responsible having an offsite backup of Your data.
Our High Storage VPS services have limitations in place to throttle bandwidth to 50Mbit download and 50Mbit upload for the VPSs that are running torrents.
